1. Needi Safety Supply FAQs
2. How can I reach Needi Safety Supply?
3. What is your street address?
4. Where can we send inquiries for quotations?
5. Does Needi Safety Supply accept Purchase orders from US Government, municipalities, or Schools?
6. Is the Needi Safety Supply site secure?
7. Why is Needisupply.com so safe?
8. Still dont want to use your credit card on the inter net?
9. What do I need to know about Needi Safety Supply domestic & International terms of sale?
10. What is Needi Safety Supply return policy?
11. Is there a damaged goods policy?
12. What are the shipping terms?
13. How Do I know that you have received my online order ?
14. How Do I know when my online order will ship?
15. Can I cancel my order?
16. What is your back order policy?
1. Needi Safety Supply FAQs
It is our goal to provide our customers with better than competitive prices, highest quality of service and superior quality products. We understand that some products can get a little complex. Here is where you can turn to find answers to frequently asked questions . We hope this will enable you to put together an order and see our company's policies on Internet security.
If you do not find any answer below to your question, please feel free to call customer service at 1-877-751-4357.
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2.How can I reach Needi Safety Supply?
Want to talk to a real person? (Please note: we welcome phone orders.) You can reach us from 9.00am to 9.00pm Monday through Friday EST at the following phone numbers. A medical supply professional will be more than happy to assist you. Toll Free in the US ( 877) 751- 4357 or ( 603) 622- 9256.Our fax numbers are 603 647 2437 or 603- 626-0168.
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3.What is your street address?
We are 45 miles north of Boston. Our address is: Needi Safety Supply Corp, 1359 Dw Hwy ,Unit#5 Hooksett, NH 03106 USA.
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4.Where can we send inquiries for quotations?
Sales Dept:
sales@needi-supply.com
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5.Does Needi Safety Supply accept Purchase orders from US Government, municipalities, or Schools?
Yes, we gladly accept any order from any of the above entities. Simply fax us your orders to 1- 603 647 2437 or 1 603 626 0168.
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6.Is the Needi Safety Supply site secure?
Yes, we are secured by a GoDaddy.com 256bit SSL Certificate.
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7.Why is Needisupply.com so safe?
High-level encryption, at 256 bits, can calculate 2 to the power of 88 times as many combinations as 40-bit encryption. That’s over a trillion times stronger. A hacker with the time, tools, and motivation would take years to break into a single session. For Further Information
Click Here
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8.Still dont want to use your credit card on the inter net?
No problem. Just call our Medical supply professionals at 1-877-751 4357 and they will be glad to take your order over the phone.
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9.What do I need to know about Needi Safety Supply domestic & International terms of sale?
. Visa, master card, American express & Discover, are gladly accepted.
. There is a $150.00 minimum order requirement.
.COD shipments are not available.
. International orders are paid by bank wire transfer only.
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10. What is Needi Safety Supply return policy?
.No item (s) after 30 days are accepted back.
. Items returned in original packaging , unused will only be accepted back with in 10 days of receipt.
. No item (s) will be accepted back with out return authorization number. Please be sure to call customer service at
1-877 751 4357 for returns.
. Unless a product is defective or there is an error in shipping we will pay the shipping charges to & from the customer. For non defective products customer is responsible for shipping charges.
.Please refer to your Invoice # or customer account # when phoning in your request for returning merchandise.
.Diagnostic, resuscitation equipment, all medical Kits, sterilized items , customized orders are non refundable. Our customer service reps will be glad to assist you with any further questions you might have regarding returns
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11. Is there a damaged goods policy?
.Yes, if you receive a package that you believe is damaged we ask that you call UPS delivery service for an inspection of the damaged parcel..Please save all boxes and packaging materials to prove that the goods were packed properly. . All damage claims must be reported to UPS within 10 days after receipt of merchandise. . If you receive a shipment via truck, you must also follow the same procedure by calling the truck line that delivered the merchandise for an inspection within 10 days.
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12. What are the shipping terms?
. Our standard shipping terms are FOB Hooksett, New Hampshire. . Most items can be shipped from stock with in two days after receipt of your order. . Where ever possible we ship via UPS or USPS. For emergency orders , we will gladly ship your orders via UPS Air for guaranteed delivery within one or two working business days. Please call by 1.00 pm EST for rush order.
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13. How Do I know that you have received my online order ?
For every order that is placed on our site (Needi-Supply.com) an order confirmation is sent to our staff notifying them that an order has been placed.
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14. How Do I know when my online order will ship?
Once your order leaves our warehouse you will receive an order confirmation email with a tracking number that will allow you to instantly track your order. Please note all USPS surface (parcel post) orders are non trackable.
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15. Can I cancel my order?
Orders are instantly transmitted to our warehouse for shipment and therefore difficult to intercept. Customized orders cannot be cancelled after deposit has been received from the customer. In case of cancellation re stocking fees will apply.
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16. What is your back order policy?
If an out of stock item is back ordered. The item will ship immediatley upon receipt from our supplier. In case the item back ordered for over 30 days you will receive a notification that it has been canceled.
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